Support HQ — The Knowledge Engine
Support HQ is the knowledge layer inside the AI Growth Engine. Every resolved ticket gets harvested, de-identified, and folded into reusable answers — so the next time a question shows up, the answer is already waiting.
Data stays. Lessons travel. Information is specific. Knowledge is universal. We share the knowledge, never the information.
Fewer repeat tickets
Avg. ROT across paid clients · 90-day rolling
Reclaimed per week, per operator
Average Return On Time, Q1 2026 cohort
Public knowledge base articles
Free to read · grows weekly
47%
Repeat tickets
11 hrs
Time back
243
KB articles
fewer repeat tickets in 90 days
avg. ROT across paid teams
reclaimed per week, per operator
Return On Time, Q1 2026 cohort
Proof
We synced the landing page to live product positioning and current performance numbers. Public proof stays clear, and anything forward-looking is labeled separately instead of being presented like a finished result.
Where Support HQ fits
Support HQ is a component of the AI Growth Engine — not the hero. It's the knowledge layer that makes every other stage smarter.
Each step links to the corresponding RazoRSharp Networks property. Click any to learn more.
Support HQ is the product. TimeBACK™ clients are the audience. The goal is simple: fewer repeat questions, better answers, and more time back for your team.
Partner payouts vary by fit, close status, and program eligibility.
In the wild — real clients, real numbers
Shared with permission. Numbers come directly from their dashboards. Names included because they asked us to.
Same five inbound questions cycling every week. Office manager rewriting answers from scratch.
Engine harvested resolved tickets into a single playbook + auto-suggested replies. Repeat questions stopped landing in the inbox.
Tasting-room no-shows eating margin. Bookings team stuck firefighting reschedules instead of selling.
Engine wired booking confirmations + reminder cadence into the playbook layer. Reschedule path made one click.
Founder still personally answering every client onboarding question. No leverage, no compounding.
Engine turned the founder's repeated answers into a self-serve onboarding flow. Replies came from the system, not the founder.
AI Playbooks
Outcome-driven, copy-paste-ready. Each playbook documents a real win — the system prompt, the steps, and how to delegate, automate, or eliminate the work.
Shift qualified prospects from operator to engineer mindset on every call and book the TimeBACK Audit as the only logical next step.
The exact call structure RSN uses: Gatekeeper opener, FIDA discovery (Feelings → Identity → Dreams → Action), Time-Back demo, identity close, fast objection answers, and qualification red flags.
Cut weeks off the build cycle by deploying a senior AI systems architect that designs, debugs, and documents end-to-end automations.
The system prompt + 8-step SOP that turns ChatGPT into a strategic copilot for automation architecture. Tool selection hierarchy (RSN AI Growth Engine → Native → Zapier → Make → n8n), error-handling standard, and dual-audience output.
Generate 40%+ open rates and 15%+ reply rates from cold outreach that funnels into the TimeBACK Audit and Freedom Plan.
The exact AI prompt + 8-step execution process to run conversational cold email at scale. Plain-text templates, deliverability checklist, and performance benchmarks tuned for owners booking AI Audits.
Recover 5+ hours per week by handing email triage, reply drafting, and opportunity routing to an AI Growth Engineer trained on your tone.
The system prompt + SOP that turns Outlook into a momentum engine. Classify every email (Opportunity / Support / Scheduling / Admin / Noise), reply in 2–4 sentences, and convert conversations into bookings or decisions.
Identify 10+ hours of recurring waste each week and convert repeated tasks into SOPs and AI automations.
The system prompt + 8-step SOP for running an AI Time Audit. Categorize every 15-minute block (Proactive / Reactive / Admin / Family / Prospecting), surface the proactive-vs-reactive ratio, and convert repetition into systems.
Increase close rates by 20%+ by deploying an AI sales coach that scores every call against the Gatekeeper, FIDA, Time-Back, and CLA frameworks.
The system prompt + 7-step SOP that turns call recordings into structured coaching: framework alignment scores, script enhancements, objection-handling drills, and a per-rep weekly training plan.
Free forever to read the knowledge base. $297/mo Standard for self-serve teams. $497/mo Priority for operators who want hands-on help. $997/mo Team for executive leadership running a group. Annual = 2 months free on every paid tier.
Priority support, extended across your whole team. Multi-seat access, shared playbooks, faster response — for groups running operations together.
CATO AI is available as a $19/mo order-bump on Standard or Priority checkout (vs $49/mo standalone). RazoRSharp-CRM Elite License is available as a $297/mo add-on — license only; implementation sold separately ($497/mo value when bundled). Founders pricing is locked-in for existing customers who qualified during the original enrollment window.